Draft Debt Management & Hardship Policy

At Council's June ordinary meeting, Council endorsed the draft Debt Management & Hardship Policy for public exhibition for a period of 28 days.

The draft policy in the first instance outlines how Council seeks to recover outstanding payments using a process that promptly determines how each debt will be paid outside a formal court process.

Council acknowledges that from time to time some ratepayers will face difficulties paying fees and charges and is committed to taking a fair and flexible approach to managing their debts.

Council is inviting residents to review the draft policy and provide any feedback by 5pm, Wednesday 7 August 2024.

The draft policy is available for viewing below or at any Council office. Anyone interested in providing feedback should do so in writing, addressed to the General Manager, PO Box 77, Corowa NSW 2646 or email to council@federationcouncil.nsw.gov.au