Council Services & Facilities

Following the recent State Government announcement regarding the coronavirus shut-down measures, there have been a number of changes to Council facilities and services.

Information about changes or disruptions to Council services and operations during the Coronavirus COVID-19 pandemic is provided in the table below.

While our physical buildings are closed to the public to ensure the safety of all, please know Council still remains committed to providing excellent customer service over the phone and online. Our staff are still working hard, and safely behind closed doors.

Our friendly Customer Service Team can be contacted on (02) 6033 8999 for all Council enquiries and are also available to take payments over the phone for Rates and Water accounts. These transactions can also be paid online.

This information was last updated on Monday 18 May 2020.

Service or Facility Status Details
All Council Offices, located in Corowa, Howlong, Mulwala and Urana and any agency services normally associated within those buildings Building closed to the public

Contact via P: 02 6033 8999 during business hours or afterhours on P: 1800 110 088.

Email: council@federationcouncil.nsw.gov.au

Pay Water and Rate accounts online

Work depots located in Corowa and Urana Closed to the public Staff can be contacted via P: 02 6033 8999.
Corowa Service NSW Agency Closed to the public

Service NSW Corowa agency staff are contactable by calling P: 02 6930 9198 or P: 02 6033 8999.

Service NSW transactions can be paid online

Service NSW Covid-19 hotline 13 77 88

Services Australia Access Point available from the Urana Federation Council Office Closed to the public Services Australia website https://www.servicesaustralia.gov.au/ 
Council Libraries located in Corowa, Howlong and Mulwala
Closed to the public

Library staff can be contacted via P 02 6033 8999.

  • Automatic renewals for all items currently on loan have been increased to 3 renewals for 28 days each.
  • Access to eResources (StoryBox, Library eBooks, eAudio books, eMagazines, Streaming of movies etc.) will continue to be available throughout the closure of the library.
  • All book chutes are open for returns.
Corowa Visitor Information Centre  Closed to the public Further information is available from the Tourism website
Council operated Caravan Parks: Ball Park Caravan Park and Urana Caravan Park Closed to the public

Both Caravan Parks will be maintained for the purpose of emergency management only. 

Public Toilets located at Ball Park Caravan Park are closed.

Waste Facilities located in Corowa, Howlong, Mulwala, Urana & Oaklands Open Card Payment accepted. No longer accepting cash payment.
Corowa Community Recycling Centre Closed  
Urana Community Recycling Centre Open Operating as per normal schedule.
Roadside Bin Collection Open Operating as per normal schedule.
Recreation Reserves Closed
  • Coreen Recreation Reserve.
  • Rennie Recreation Reserve.
  • Daysdale Recreation Reserve.
  • Oaklands Recreation Reserve.
  • Urana Recreation Reserve.
  • Rand Recreation Reserve.
Corowa Public Toilets Open
  • Queen Street (opposite the Police Station).
  • Corowa Saleyards - Albury Road.
Corowa Public Toilets, Barbeques, Playgrounds, Skate parks, Fitness equipment  Open
  • John Foord Oval Playground.
  • Corowa Skate Park & toilets.
  • Lions Den toilets & barbeques, Edward Street.
  • Lions Park South Corowa toilets & barbeques.
  • Morris Park barbeques & playground.
  • Rowers Park toilets & barbeques.
  • Bangerang Park playground and barbeques.
  • O'Brien Court playground.
  • Beryl Drive playground.
  • Sutcliffe Park playground.
  • RSL Park Toilet & Playground.
  • Corowa Airport.
  • Oddfellows Hall.
  • Bangerang Park.
  • Morris Park.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Howlong Public Toilets Open
  • Lowe Square - Riverina Hwy.
Howlong Public Toilets, Barbeques, Playgrounds, Skate parks, Fitness equipment   Open
  • Memorial Park barbeques, toilet block & playground.
  • Lowe Square playground, skate park & barbeques.
  • Howlong Arcade toilet block.
  • Kennedy Street park playground.
  • Oolong Park playground.
  • Lions Park.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Mulwala Public Toilets Open
  • Owen Bridges - Melbourne Road.
Mulwala Public Toilets, Barbeques, Playgrounds, Skate parks, Fitness equipment  Open
  • Kyffins Reserve.
  • Lonsdale Reserve toilets, barbeques & playground. 
  • Apex Park public toilet, barbeques & playground Purtle Park (under construction)
  • Owen Bridges Reserve barbeques.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Balldale Barbeques, Playgrounds, Skate parks, Fitness equipment   Open
  • Bruce Richardson park & playground. 
  • Public toilet facilities still available.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Oaklands Barbeques, Playgrounds, Skate parks, Fitness equipment   Open
  • Coronation Park & playground. 
  • Public toilet facilities still available.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Urana Barbeques, Playgrounds, Skate parks, Fitness equipment   Open
  • Macknight Park.
  • Freddie Fox Park & Skate Park.
  • Urana Aquatic Centre (Fitness equipment).
  • Public toilet facilities still available. 

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Morundah Barbeques, Playgrounds, Skate parks, Fitness equipment   Open
  •  Morundah Park.
  •  Colombo Creek Park.
  •  Public toilet facilities still available. 

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Boree Creek Barbeques, Playgrounds, Skate parks, Fitness equipment  Open
  •  Tim Fischer Park. 
  •  Public toilet facilities still available.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.