Council Services & Facilities

To help stop the spread of COVID-19, there have been a number of changes to Council facilities and services.

Information about changes or disruptions to Council Services and operations during the COVID-19 pandemic is provided in the table below.

Our friendly Customer Service Team can be contacted on (02) 6033 8999 for all Council enquiries and are also available to take payments over the phone for Rates and Water accounts. These transactions can also be paid online.

This information was last updated on Wednesday 29 July 2020.

Service or Facility Status Details
All Council Offices, located in Corowa, Howlong, Mulwala and Urana and any agency services normally associated within those buildings

Offices open to the public from Tuesday 9 June.

Online services to continue and are encouraged to limit the spread of COVID-19.

 

Council Office, located in Corowa, open Monday to Friday, 8.30am – 5pm.

Urana Office: open Monday to Friday, 8.30am – 4.30pm.

To meet with staff, please call 02 6033 8999 during business hours to make an appointment.

Contact via P: 02 6033 8999 during business hours or afterhours on P: 1800 110 088 for all Council matters.

Email: council@federationcouncil.nsw.gov.au

Pay Water and Rate accounts online

Work depots located in Corowa and Urana Closed to the public until further notice. Staff can be contacted via P: 02 6033 8999.
Corowa Service NSW Agency

Public facing service open to the public from Tuesday 9 June.

Online services to continue and are encouraged to limit the spread of COVID-19.

Corowa agency, located in Corowa, open Monday, Tuesday, Thursday & Friday, 9.30am – 4.30pm. Closed Wednesdays until further notice.

Service NSW Corowa agency staff are contactable by calling P: 02 6930 9198 or P: 02 6033 8999.

Service NSW transactions can be paid online

Service NSW Covid-19 hotline 13 77 88

Services Australia Access Point available from the Urana Federation Council Office

Public facing service open to the public from Tuesday 9 June.

Services Australia website https://www.servicesaustralia.gov.au/ 
Council Libraries located in Corowa, Howlong and Mulwala

Public facing service open to the public from Tuesday 9 June.

 

Library staff can be contacted via P: 02 6033 8999.

Automatic renewals for all items currently on loan have been increased to 3 renewals for 28 days each.

Access to eResources (StoryBox, Library eBooks, eAudio books, eMagazines, Streaming of movies etc.) will continue to be available.

All book chutes are open for returns.

The Mobile Library Service operated by Riverina Regional Library will return to service on Monday 6 July 2020 with a COVID-19 Safety Plan in place for the protection and wellbeing of patrons.  To ensure compliance with physical distancing requirements, a maximum of 7 patrons will be permitted on the Mobile Library at any one time for a maximum of 10 minutes.

Corowa Library operating hours: Tuesday to Friday, 10am - 5pm. Saturday, 9.30am - 12 noon. Monday, closed. 

Howlong Library operating hours: Tuesday and Wednesday, 10am - 1pm and 2pm - 5pm. Thursday and Friday, 10am - 1pm. Saturday, 9.30am - 12 noon. Monday, closed.

Mulwala Library operating hours: Tuesday and Wednesday, 10am - 1pm and 2pm - 5pm. Thursday and Friday, 10am - 1pm. Saturday, 9.30am - 12 noon. Monday, closed. 

Corowa Visitor Information Centre 

Public facing service open to the public from Monday 15 June.

Online services to continue and are encouraged to limit the spread of COVID-19.

Further information is available from the Tourism website
Council operated Caravan Parks: Ball Park Caravan Park &Urana Caravan Park

Ball Park Caravan Park -Open to the public from Tuesday 9 June. 

Urana Caravan Park – Open to the public from Monday 1 June.

Ball Park Caravan Park – Shared facilities (public toilets and showers) are closed. Laundry services are available by appointment. Current restrictions allow caravans and motorhomes that are fully self-contained; and ensuite cabin bookings only. 

Public Toilet facilities located at Ball Park Caravan Park remain closed.

Urana Caravan Park – Shared facilities (public toilets, showers and camp kitchen) are closed. Laundry services are available by appointment. Current restrictions allow caravans and motorhomes that are fully self-contained; and ensuite cabin bookings only. 

Waste Facilities located in Corowa, Howlong, Mulwala, Urana & Oaklands Open Card Payment accepted. No longer accepting cash payment.
Corowa Community Recycling Centre Open Operating as per normal schedule. 
Urana Community Recycling Centre Open Operating as per normal schedule.
Roadside Bin Collection Open Operating as per normal schedule.
Recreation Reserves Open
  • Coreen Recreation Reserve.
  • Rennie Recreation Reserve.
  • Daysdale Recreation Reserve.
  • Oaklands Recreation Reserve.
  • Urana Recreation Reserve.
  • Rand Recreation Reserve.
  • Morundah Recreation Reserve.
  • Kyffins Recreation Reserve. 
Corowa Public Toilet Facilities  Toilet facilities available, see further details.
  • Queen Street (opposite the Police Station)  Toilet Facilities: open.
  • Corowa Saleyards - Albury Road Toilet Facilities: open.
  • Corowa Skate Park Toilet Facilities:open.
  • Lions Den, Edward Street Toilet Facilities:open.
  • Lions Park South Corowa  Toilet Facilities:open.
  • Bangerang Park  Toilet Facilities:open.
  • Rowers Park, Corowa  Toilet Facilities:open.
  • RSL Park Toilet Facilities:open. 

 

Corowa Playgrounds, Skate parks, Barbeques &Fitness equipment Some services available.
  • John Foord Oval Playground: open.
  • Corowa Skate Park: closed due to construction. 
  • Apex Bike Park: open.
  • Lions Den, Edward Street barbeques: open.
  • Lions Park, South Corowa barbeques: open.
  • Morris Park, South Corowa barbeques: open.
  • Morris Park, South Corowa playground: open.
  • Rowers Park toilets & barbeques: open.
  • Bangerang Park playground: open.
  • Bangerang Park barbeques: open.
  • O'Brien Court playground: open.
  • Beryl Drive playground: open.
  • Sutcliffe Park playground: open.
  • RSL Park Playground: open.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

 

Howlong Public Toilets Toilet facilities available, see further details.

 

  • Lowe Square - Riverina Hwy,  Toilet Facilities: open.
  • Memorial Park Toilet Facilities: open.
  • Howlong Arcade Toilet Facilities: open.
Howlong Playgrounds, Skate parks, Barbeques & Fitness equipment   Open.
  • Memorial Park barbeques: open.
  • Memorial Park playground: open.
  • Lowe Square playground and skate park: open.
  • Lowe Square barbeques: open.
  • Kennedy Street park playground: open.
  • Oolong Park playground: open.
  • Lions Park: open.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution

Mulwala Public Toilets Toilet facilities available, see further details.

 

  • Owen Bridges - Melbourne Road  Toilet Facilities: open.
  • Lonsdale Reserve  Toilet Facilities: open.
  • Apex Park  Toilet Facilities: open.
Mulwala Playgrounds, Skate park, Barbeques & Fitness equipment  Open
  • Lonsdale Reserve playground: open.
  • Apex Park barbeques: open.
  • Apex Park playground: open. 
  • Owen Bridges Reserve barbeques: open.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Balldale Playgrounds, Skate parks, Barbeques & Fitness equipment   Open
  • Bruce Richardson park & playground. 
  • Public toilet facilities available.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Oaklands Playgrounds, Skate parks, Barbeques & Fitness equipment   Open
  • Coronation Park & playground. 
  • Public toilet facilities available.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Urana Playgrounds, Skate parks, Barbeques & Fitness equipment   Open
  • Macknight Park.
  • Freddie Fox Park & Skate Park.
  • Urana Aquatic Centre (Fitness equipment).
  • Public toilet facilities available. 

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Morundah Playgrounds, Skate parks, Barbeques & Fitness equipment   Open
  •  Morundah Park.
  •  Colombo Creek Park.
  •  Public toilet facilities available. 

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Boree Creek Playgrounds, Skate parks, Barbeques & Fitness equipment  Open
  •  Tim Fischer Park. 
  •  Public toilet facilities available.

Please practice safe hygiene, practice social distancing and use outdoor equipment with caution.

Council halls and venues To open from Monday 20 July

From Monday 20 July 2020, community facilities will be again available for hire following a period of closure due to Covid-19 health pandemic.

Find out further information.