Lodge a Customer Request
A central customer service system is used to lodge requests and report issues identified by residents.
To bring something to our attention, you can use one of the following methods:
Note: If you find missing or damaged Telstra equipment including pit covers or trees growing too close to electricity power lines, please report as follows:
- Telstra P: 13 22 03 or online.
- Essential Energy P: 13 23 91 or online
Online Customer Request Form