Lodge a Customer Request

A central customer service system is used to lodge requests and report issues identified by residents.

To bring something to our attention, you can use one of the following methods:

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Note: If you find missing or damaged Telstra equipment including pit covers or trees growing too close to electricity power lines, please report as follows:

  • Telstra P: 13 22 03 or online.
  • Essential Energy P: 13 23 91 or online


Online Customer Request Form

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