Based on the latest sampling taken on 24th March 2026, lake conditions have improved, however cyanobacteria remain present and may cause health impacts. Avoid direct contact with discoloured water or scum. Caution is advised for anyone undertaking recreational activities on the Lake.Further testing will be undertaken and additional advice will be provided.
Published on 15 April 2026
Federation Council has recently issued water notices for the billing period of 1 November 2025 to 28 February 2026. Please take a moment to review the following important information regarding your bill and the adjusted payment timeline.
Due to a technical issue, the delivery of printed water bill notices via mailbox was delayed. To ensure residents have sufficient time to arrange payment, the due date has been extended to Friday 8 May 2026. No late payment fees or charges will be applied during this extension period.
Please ignore the original due date printed on your physical notice.
Council apologises for any inconvenience this technical delay may have caused.
During this four month period, Council has also noticed a significant increase in water consumption across the entire Council area. Because of this widespread spike in usage, many residents may notice their bill is higher than average.
Council provides several ways to manage your account:
Direct debit or pay your bill online.
We understand that higher bills can be challenging. If you are experiencing financial difficulty, you may be eligible for hardship relief. Visit our website to learn more.
Alternatively, please contact our Finance Team on (02) 6033 8999 during business hours to discuss a confidential payment plan that works for you.